Alaine
Customer Service Representative (Phone, Email , Chat, Back Of
Overview
Looking for full-time work (8 hours/day)
at $227,275.57/hour ($40,000,500.00/month)
Bachelor's Degree
Last Active
May 13th, 2022 (714 days ago)
Member Since
February 26th, 2017
Profile Description
I have been working since 2011 related to Customer Service doing chat, email, phone and back office tasks with industries such as marketing, outsourcing, telco and other industries. I have worked with various clients locally and clients based in United Kingdom and USA.
I am proud to say that I am proficient and well knowledgeable on providing customer satisfaction, maintaining high quality scores customer handling and salestalk as well as resolving technical concerns.
I also have basic knowledge and background on using Google Sheet and Google Docs, Zendesk, Dropbox, Google Drive, Oracle, Zopim, Slack and it is easy for me to navigate tools.
In line with this, I was awarded as most efficient employee for 3 consecutive months and one of the highest quality score by my previous company.
Top Skills
Customer Support
Customer Support » Phone Support
Customer Support » Phone Support » English Speaking
Other Skills
Customer Support » Email Support
Office and Administration » Translation
Office and Administration » Data Entry
Office and Administration » Travel Planning
E-Commerce » Inventory Management » Quality Control
Human Resources
Customer Support » Technical Support
Customer Support » Social Media Moderation
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Office and Administration » Transcription
Office and Administration » Email Management
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 67/70
- Influence: 81/74
- Steadiness: 32/10
- Compliance: 53/28
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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