Overview
Looking for full-time work (8 hours/day)
at $3.78/hour ($727.26/month)
College Undergraduate
Last Active
June 26th, 2026 (yesterday)
Member Since
February 26th, 2017
Profile Description
An experienced BPO professional with over 7 years of background spanning Team Leadership, Quality Assurance, and Data Analysis. Having progressed from a front-line Customer Service Representative to a Team Lead, I have developed a practical understanding of performance management, service quality, and process optimization in fast-paced environments. I enjoy using data analysis and KPI tracking to identify operational gaps, streamline workflows, and coach tea
I am currently seeking a long-term, remote opportunity where I can contribute my leadership, communication, and technical skills to support a growing business.
Top Skills
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Other Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Data analysis
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 131
- DISC
- Dominance: 22%
- Influence: 9%
- Steadiness: 40%
- Compliance: 29%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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