Excellent verbal and written communication skills, problem solving, highly organized and detail-oriented, exceptional time management skills, adaptable and flexible, familiar with various customer service software and platforms.
Experience: 2 - 5 years
Taking inbound calls and helping customer with their inquiries and give real time solutions.
Experience: 2 - 5 years
In taking helping customers, we used different tools so being organize with all the important things that you are going to use id very important to make sure that when you need resources you will be able to find it easily.
Experience: 2 - 5 years
Being in BPO for almost 5 years I understand and learn how to manage my time well to make sure that all of the given task is being done with the given timeframe.
Experience: 1 - 2 years
I have handled healthcare account for almost two years. Helping customers with their benefits and claims.
Experience: 1 - 2 years
I handled financial account, helping customers manage their credit. Analyzing bills and transactions.
Experience: 6 months - 1 year
Doing outbound calls in scheduling an appointments with the technicians.
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