With over 3 years of combined experience in customer support, sales, and credit repair, I bring a strong background in client communication, attention to detail, and results-driven service.Appointment Setting & Sales: 6 months experience as an appointment setter and background in solar sales, with a proven ability to engage leads and convert interest into action.Healthcare Customer Support: 2 years as a customer service representative assisting clients with their medical concerns, scheduling appointments, verifying insurance coverage, and guiding them to the best care providers.Credit Repair Specialist: Skilled in using Credit Repair Cloud (CRC) to manage client files, generate dispute letters, and track monthly credit progress. I regularly analyze updated credit reports and ensure factual disputes are filed based on inaccurate or inconsistent reporting.Experienced in factual disputing, focusing on correcting inaccurate late payments, charge-offs, and collection accounts.Proficient in credit monitoring platforms like SmartCredit, IdentityIQ, MyScoreIQ, and MyFreeScoreNow.Familiar with Postalocity for sending dispute letters efficiently during each round of disputes.I am highly organized, detail-oriented, and committed to delivering excellent service and accurate reporting every step of the way.
Experience: Less than 6 months
Experienced in providing timely and well-structured responses to customer inquiries via email, ensuring clarity, professionalism, and accuracy in every message. Skilled in handling a high volume of emails while maintaining attention to detail and addressing each concern with care. Able to resolve issues efficiently, follow up as needed, and maintain a helpful and respectful tone at all times. Strong organizational skills and a customer-first mindset help ensure smooth, consistent communication and high satisfaction rates.
Experience: Less than 6 months
Skilled in handling customer interactions through phone, email, and chat with a focus on delivering clear, efficient, and friendly support. Experienced in resolving inquiries, addressing concerns, and assisting with appointment scheduling and account-related requests. Known for maintaining professionalism, patience, and empathy in every interaction. Consistently recognized for reliability, consistency, and a strong work ethic. Able to work effectively in fast-paced environments while ensuring a positive customer experience and maintaining high service standards.
Experience: 6 months - 1 year
Proficient in reviewing credit reports, identifying errors or negative items, and managing the dispute process with credit bureaus. Experienced in maintaining organized client records, monitoring progress, and providing regular updates to ensure transparency and trust. Known for handling sensitive information with care, demonstrating strong attention to detail, and delivering clear, professional communication. Able to work independently, meet deadlines, and maintain a high level of accuracy and reliability in all tasks.
Experience: 1 - 2 years
Experienced in assisting clients with healthcare-related inquiries, including plan details, benefits, and general account support. Skilled in providing clear and compassionate communication, ensuring clients feel informed and supported throughout their interactions. Demonstrates strong attention to detail, professionalism, and the ability to handle confidential information with care. Proven ability to manage tasks efficiently in a fast-paced environment while maintaining a high level of accuracy and empathy.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.