Personal Information:
Birthdate: July 29, 1984
Sex: Male
Religion: Roman Catholic
HOBBIES: Computer Gamer , Surfing and reading Sci fi fiction in the Internet , loves to watch anime and movie streaming
Sports: Basketball , Badminton ,Billiards and FPS player (PC)
EMPLOYMENT HISTORY:
*Definition Sucess (Independent contractor company)
- Australian Account / Part Time Homebased
- Appointment Setter / Cold calling
setting up appointment to people so they could attend the seminar for a real estate conversion. explaining to them on how to maximize their tax benefits , how to pay off their mortgage faster within 5 to 8 years.
August 2018, - September 2018
*Altisource
-Sale Associates / Choice Hotels (Reservations Account)
Harbor Dr, Pasay , Metro Manila
altisource business solutions
November, 2017 - May, 2018
*idial u.ph (Independent contractor company) Part time Homebased
- Us Account / Cold calling
- Appointment Setter:
transferring agent to real estate agent for an appointment to offer real estate ventures with versatility to speak to them with probing question and rapport.
August 2017 - October 2017
*TaskUs
Sales Associate / Sparefoot ( Storage Reservations)
2F lumina point , Bayan Luma II , Imus Cavite 4103
April, 2017 - June, 2017
*Sykes
Yellowpages / Escalation Analyst Tier 3/ Product support online tier 2 and General Inquiry tier 1
Yellowpages / Escalation Analyst tier3 / Product Support Online tier2 /-Handling Detractors and complaint of the customer and provide the best possible solution for the customer on their business online listinig-Handling Online Business Listing -Managing and editing Basic trouble shooting on their business listing account-Sending tickets to their associates to reset their log in business account listing 5F Glorietta 1 Makati January 2016- December 2016
*Alorica Technical Support tier 2 / AT&T10F Citibank Bldg Paseo de Roxas MakatiVoice Porting Backoffice -Transferring porting telephone numbers to to other phone subscribersJanuary 2014- December 2015
*FIS GLOBAL SOLUTIONSCertegy - Financial 9F Ecoplaza Bldg Pasong Tamo Extension MakaiCustomer Service RepresentativeMay 2012- July 2013
*TeletechClearwire Modem -Handling Basic and Advanced troubleshooting of Internet Service Provider-Sending technical enhancement on the area network connectivity of the modem4F SM Bacoor Cavite Technical Support RepresentativeDecember 2010-November 2011
*TeleperformanceAT&T Billing and Split Technical RepresentativeBilling Issue and Basic troubleshooting of Customer’s mobile phones in at&t10F Octagon Bldg. OrtigasCustomer Service RepresentativeJanuary 2010- October 2010
*Medialink16F The Peak Tower L.P. Leviste St. MakatiInternational Sales Representative-Selling ACAI BERRY productsFebruary 2009- December 2009
EDUCATIONAL ATTAINMENT:
•Bachelor of Science in Information technologyAMA Computer University (
•Secondary Education (Highschool)Philippine Christian University (
REFERENCE:
Name: Jessica GreavesPosition: Team LeadContact No.:
Name: Genesis Jiminez Position: Co-EmployeeContact No.:
Name: Shanti Estampador Position: Co-EmployeeContact No.:
Name: Red Sabile Position: Co-EmployeeContact No.:
Name: Jasmin Delos Reyes Position: Quality AnalystContact No.:
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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