Community Manager and eCommerce Support

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 25th, 2024 (2 days ago)

Member Since

February 23rd, 2017

Profile Description

I’m a Community Manager and Customer Care Specialist with a strong background in providing world-class customer support for companies and businesses who needs an expert in giving value in providing prompt, professional and friendly service, writing product description and other onsite writing, market research, email marketing and lead generation. I am still open to any opportunity where I could assist companies and business owners who would need my expertise in providing marketing and customer support through email and chat. I have used tools like WordPress, ASANA, ManyChat, Klaviyo, Mailshake, Airtable, ClickUp, Metabase and Upgrade to see actual info.
Feel free to get in touch with me if you need help with the following skills & talents:
• EMAIL SUPPORT by providing excellent customer service in a personable voice helping customers with cancellation, refund and other concerns using Zendesk or Gmail Streak.
• CHAT SUPPORT in a prompt, professional and friendly manner answering inquiries and questions about orders and products.
• EMAIL MARKETING by writing personalized emails to engage previous customers for reorders.
•BRAND AND PRODUCT DESCRIPTION by creating clear, precise and informative description to supply customers with details around the features and benefits of the product so they're compelled to buy.
•ORDERS FULFILLMENT with efficiency and attention to details making sure of the business accurate order process flow.
• LEAD GENERATION by obtaining prospective clients through different social media platforms & research tools such as LinkedIn, hunter.Upgrade to see actual info Facebook & Google Search..
Feel free to connect and send me a message for job opportunities and business partnership.