Ecommerce Store Manager | Media Buyer| Operations Manager | Virtual Assistant

Experienced in handling customer inquiries and concerns through voice support in a fast-paced BPO setting. Provided assistance for a financial/credit card account, ensuring client satisfaction by resolving issues efficiently, explaining billing statements, and processing account-related requests with empathy and accuracy.

Experienced in using Canva for designing social media posts, infographics, brochures, and marketing materials. I’ve used Canva to create visually appealing content for both personal and business use, helping boost online engagement and branding. Detail-oriented, creative, and efficient with layout and design work.

Experienced in creating, formatting, and editing professional documents such as reports, letters, and forms. Skilled in using styles, tables, headers/footers, and templates to ensure clean and organized outputs. Familiar with proofreading tools and layout adjustments for polished final results.

I have experience managing inboxes professionally—organizing emails, filtering spam, responding to customer inquiries, and ensuring timely follow-ups. I make sure every message is read, sorted, and addressed properly to keep communication smooth and organized.

I have experience in organizing digital files, managing schedules, and keeping tasks on track. I’ve helped streamline daily operations by creating simple systems for organizing documents, emails, and team updates. I’m detail-oriented, efficient, and always aim to keep things running smoothly.

Experienced in managing calendars, setting appointments, and coordinating schedules to ensure smooth daily operations. I can efficiently organize meetings, avoid conflicts, send reminders, and keep track of deadlines. I value time management and accuracy in handling multiple schedules.