Hi! I'm Sy, an Ecommerce Virtual Assistant with almost 4 years of administrative and customer support experience.
I currently manage an Etsy store where I handle product listings, order management, customer messages, and Pinterest marketing to help increase visibility and traffic.
I enjoy helping business owners stay organized and making sure their daily operations run smoothly.
Here are some of the tasks I can help with:
• Etsy product listing and optimization
• Order processing and tracking updates
• Customer service (messages, help requests, dispute handling)
• Pinterest pin creation and scheduling
• Data entry and Google Sheets management
• Basic bookkeeping tasks in QuickBooks
• Canva graphics (pins, brochures, business cards)
Tools I use:
Canva
Google Sheets
QuickBooks Online
Pinterest
Etsy Seller Dashboard
I’m someone who values long-term work relationships, and I’m always open to learning new tools and systems if needed.
Experience: 6 months - 1 year
· Creating and optimizing product listings · Managing customer messages, processing orders, and handling refunds/returns · Designing marketing materials with Canva, basic post scheduling, and engagement support
Experience: 2 - 5 years
· Responding to 30–50+ daily inquiries via chat, email, and phone · Problem-solving, conflict resolution, and maintaining client satisfaction
Experience: 1 - 2 years
· Experience handling payroll for 100+ employees per cycle · Reviewing and verifying employee data for accuracy · Coordinating enrollment processes and maintaining records
Experience: 1 - 2 years
· QuickBooks for expense tracking and payroll support · Excel advanced functions (formulas, pivot tables, data organization
Experience: 2 - 5 years
· Accurate data entry, record keeping, and document preparation · Proficient with MS Office (Excel, Word, Outlook) & Google Workspace (Docs, Sheets, Drive) · Calendar management, appointment scheduling, and task coordination
Experience: 2 - 5 years
Basic graphics, product images, and social media posts
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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