Kate

Customer Service Representative

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Overview

Looking for part-time work (4 hours/day)

at $5.81/hour ($560.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

March 24th, 2025

Profile Description

A dedicated and results-oriented customer service professional with over 3 years of experience in delivering exceptional service in fast-paced environments. Skilled in handling inquiries, resolving complaints, and providing product/service information, all while maintaining a high standard of professionalism. Proven ability to build strong customer relationships, enhance satisfaction, and contribute to positive company image. Adept at utilizing CRM systems and communication tools to efficiently manage and track customer interactions. Committed to continuous improvement and team collaboration to drive organizational success.

Top Skills

Throughout my career, I’ve honed strong communication skills, as we work directly with customers to provide assistance, resolve complaints mainly for technical, sales and escalations. I was promoted to be a Mentor who evaluate and refine process and techniques to improve learning effectiveness for our trainees to be knowledgeable about the product and tools as we one on one feedback to make sure that action plans are well executed.

Experience: Less than 6 months

Trained to process and track orders. Handles complaints and escalations.

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
None
Government ID
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