Executive Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $11.64/hour ($2,240.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 22nd, 2017

Profile Description

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Professional Experience
Client Success Specialist
Professional Experience
Client Success Specialist
Optinizer – April 2024 to May 2025
• Managed the Onboarding Process, support, and performance of 30–50 clients and virtual assistants.
• Monitored KPIs, resolved client issues proactively, and improved satisfaction.
• Provided training, coordinated with internal teams, and shaped success strategies.
Executive Assistant/Client Success Manager
National Site Security (Australia) – Sept 2020 to Apr 2024
• Handled admin tasks including CEO/client emails, CCTV configuration, and Xero invoicing.
• Managed data entry, call support, recruitment, and new employee training.
• Managed the
Onboarding Process,Review Quality of VA’s performance, support client and VA’s.
Admin Assistant / Lead Manager
Go For Close (Hybrid) – Jul 2020 to Sept 2020
• Managed text and email communications, cold calling, and lead tracking for real estate operations.
Healthcare Customer Support
Agent’s Republic – Feb 2019 to Mar 2020
• Handled insurance verification (Blue Cross, Cigna, Aetna, UnitedHealth).
• Qualified inbound callers for addiction counseling services.
Franchise Development Administrator
Crestcom International – Jan 2018 to Feb 2019
• Managed lead generation, transactions, and customer service.
• Coordinated with executives and maintained franchise listings on LinkedIn and Craigslist.
Admin & Recruiting Specialist
Deborah Recruiting – Aug 2017 to Oct 2017
• Conducted candidate sourcing and lead generation.
• Supported HR and recruitment operations.
Lead Specialist
Fitness Guru Gayan (Australia) – Jun 2017 to Aug 2017
• Focused on customer lead acquisition and qualification.
Lead Generation Specialist / Appointment Setter
Remote Work Mate – Aug 2016 to Feb 2017
• Prospected and qualified leads for Australian sales teams.
• Handled inbound calls and scheduled appointments.
Sales Coach / Customer Service Representative
TSI Telstra (Australia) – Mar 2015 to Apr 2016
• Provided billing and account support; handled complaints and upselling.
• Assisted with contract renewals and service upgrades.
Executive Virtual Assistant
My Out Desk – Jan 2014 to Mar 2015
• Supported a Keller Williams real estate team with buyer/seller communication and transaction coordination.
• Scheduled appointments for realtors and lenders.
Culinary Instructor (Part-Time)
Chef’s Den Culinary Institute – Sept 2011 to Apr 2017
• Taught culinary techniques, knife skills, and global cuisine preparation.
Technical Support Representative (Tier 1)
West Contact Services – Mar 2012 to Apr 2013
• Resolved internet, phone, and TV issues (AT&T).
• Achieved top CSAT and performance awards.
Trainer / Team Leader/ Client Success Manager (Homebased)
Global Call Center – 2008 to 2012
• Trained and supervised 25–50 agents.
• Oversaw appointment-setting performance and nesting support.
• Managed the Onboarding
Process, support,performance of VAs and clients
•
ESL Teacher (Homebased)
Talk915 – 2004 to 2014
• Taught English to Chinese students from beginner to intermediate levels.
• Prepared students for TOEIC, IELTS, and TOEFL exams.
Customer Service Representative – DirecTV
Convergys – Jan 2006 to Dec 2007
• Managed customer billing, service inquiries, and retention.
• Promoted upgrades, processed payments, and handled account resolutions.
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Education
BS Biology, Trinity College of Quezon City – 2004
• Dean’s Lister
Culinary Arts, St. Therese of the Child Jesus – 2011