Executive Virtual Assistant

Overview

Looking for full-time work (10 hours/day)

at $10.00/hour ($2,200.00/month)

Bachelors degree

Last Active

April 21st, 2024 (15 days ago)

Member Since

February 22nd, 2017

Profile Description

 
Work Experience
Sept 15,2020- March 3,2023 National Site Security (Australia)Executive Assistant? Admin (Reply Client Email and CEO Email)? Configure CCTV? Xero Invoice? Data Encoder? Outbound Calls end to end (Hik Vision Products)? Answer few Calls to Turn on and Off Camera for Clients? Train New Employees for CEO? Recruitment/HRJuly 13,2020-September 7,2020 Go For CloseReal Estate Investors (Hybrid)? Admin (Text and email)? Outbound Cold calling? Lead ManagerFebruary 15,2019- March 17,2020 Agent’s RepublicPremier Health Group ( Drugs and Alcohol Rehab Facility)? Handles Insurance Like Blue Cross Blue Shield,Cigna,Aetna,United Health,? Customer service for Inbound Calls? Outbound Sales Agent
? Transfer call to Addiction Councelor after filling up form for the patient
January 2,2018- Feb 7 ,2019 Crestcom International Nicole PintoFranchise Development Administrator
? Lead Generation Specialist? Transaction Coordinator? Admin? Customer Service? Outbound Sales Agent End to End (Suppliers)? Responsible for speaking to CEO,VP,COO and other upper management tofranchise leadership development programs? Maintain Franchisee Linkedin and CraiglistAugust 6,2017-October 23,2017 Deborah ( Recruiting )? Admin Specialist? Lead Generation Specialist? Outbound Cold Calling? HR RecruitingJune 22,2017- August 3,2017 Fitness Guru Gayan ( Australia)Lead SpecialistAugust 1,2016-February 27,2017 Remote Work Mate Michael BaragwanathLead Generation Specialist/Appointment Setter/Customer Service (Australia)? Responsible for prospecting, qualifying and generating new sales leads tosupport the Regional Sales Directors. This individual will be a highlymotivated, self-starter able to identify and develop new business prospectsfrom multiple sources including inbound marketing leads, prospect lists,discovery and individual research. A dynamic personality with a drive toreach decision makers is essential.
? Answer Calls that inquires about our clients potential buyer or sellers.
March 27,2015-April 5,2016 TSI Telstra (Australia)Sales Coach/Customer Service? Resolve customer complaints via phone, email, mail, or social media.? Use telephones to reach out to customers and verify account information.? Greet customers warmly and ascertain problem or reason for calling.? Cancel or upgrade accounts.? Assist with placement of orders, refunds, or exchanges.? Assist renewal of contracts and additional products that the customer wants
January 20,2014 –March 25,2015 My Out Desk Executive Virtual AssistantVeenstra Team REALTORS Kalamazoo Keller Williams
? Calling Potential Buyers/Sellers? Transaction Coordinator? Arrange Appointment for our Lender Partner and also REALTOR? Trained for CINC and I was trained how to approach clients in a differentways by Cindi Veenstra
September 11,2011- April 10,2017 Chef’s Den Culinary InstituteChef Instructor
? Chef Culinary Instructor (Part Time)? To Enhance my students Talent on Cooking? To able to Educate the proper way on Using Knife(Knife Skills)? To be able to teach them Different CuisinesMarch 30,2012 -April 3,2013 West Contact ServiceTechnical Support L1
? To able to help them through there Connection fromPhone,Internet,TV,Mobile Phone(AT&T)? CSAT for 3 consecutive Months? Top Agent for the month for 2 months
January 2008-March 15,2012 Global Call Center(formerly BeyondMarketing)Trainer/Team Leader (homebase)
? To Monitor 25-50 agents and also make sure that each of them takes in callAlso Train them for 3 weeks to be ready to Set Appointments and also Supervisethem while there in there nesting Period? Agent of the Year (2009)
January 2004- March 2014 Talk915 (Homebased) ESL Teacher
? Guide Chinese Students? Review Students for TOEIC,IELTS and TOEFL? Handles From Beginner to IntermediateJanuary 2006- December 2007 ConvergysCustomer Service – Directv
? Resolve customer complaints via phone, email, mail, or social media.? Use telephones to reach out to customers and verify account information.? Greet customers warmly and ascertain problem or reason for calling.? Cancel or upgrade accounts.
? Assist with placement of orders, refunds, or exchanges.? Advise on company information.? Take payment information and other pertinent information such as addressesand phone numbers.? Place or cancel orders.? Answer questions about warranties or terms of sale.? Act as the company gatekeeper.? Suggest solutions when a product malfunctions.? Handle product recalls.? Attempt to persuade customer to reconsider cancellation.? Inform customer of deals and promotions.? Sell products and services.? Utilize computer technology to handle high call volumes.? Work with customer service manager to ensure proper customer service isbeing delivered.? Close out or open call records.? Compile reports on overall customer satisfaction.? Read from scripts.? Handle changes in policies or renewals.
Educational Background
2004 Trinity College of Quezon City
BS BiologyDeans Lister
2011 St.Therese of the Child Jesus
Culinary