SOCIAL MEDIA MANAGER I CUSTOMER SUPPORT I VIDEO EDITOR I GENERAL VA

2 years of experience providing customer support through email and chat. Experienced in assisting customers with inquiries, resolving concerns efficiently, processing requests, and delivering excellent customer service while maintaining professionalism and empathy.

Experienced in email management, including organizing inboxes, responding to inquiries, prioritizing important messages, following up on pending tasks, and ensuring timely and professional communication.

I have experience using Canva as a freelance graphic designer, creating logos, digital invitations, websites, posters, event materials for churches, and promotional marketing materials for businesses. I enjoy designing visually appealing and functional content tailored to each client's needs while maintaining a consistent and professional brand identity.

I have been in content creation since 2023, beginning with managing our church's Facebook page. Since early 2026, I've been building my personal Facebook page while consistently creating content on TikTok for the past two years, giving me experience in content planning, editing, and audience engagement.

I have been editing videos since 2023 when I started managing our church's Facebook page, a role I continue to handle today. Through this, I've gained experience in video editing, creating engaging social media content, and maintaining a consistent posting schedule.