Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 9th, 2024 (7 days ago)

Member Since

February 21st, 2017

Profile Description

Experienced General Virtual Assistant with over 6 years of expertise in administrative work, appointment setting, managing various social media platforms, quality assurance, problem-solving, and providing optimal assistance to clients/companies, enabling them to focus on overarching business goals.
Tech-savvy professional with the flexibility to work in both fast and slow-paced environments.
Committed to offering superior administrative and clerical support, while meeting deadlines by taking into account appropriate time-slicing duties.
Employment History
Social Media Manager / Appointment Setter
- Create a plan for social media activities, including content development, posting schedules, and targeted audience engagement.
- Monitor and engage with audience comments, messages, and mentions. Respond to customer inquiries and complaints. Foster community engagement and build relationships with followers.
- Manage social media accounts across different platforms.
- Qualify leads from various platforms before booking an appointment.
- Coordinate with Upgrade to see actual infoeting, content, design, and sales teams to align social media efforts with overall -Upgrade to see actual infoeting objectives. Ensure consistent brand messaging across all social media platforms.
- Proactively monitor and address any potential social media crises or negative publicity. Handle sensitive or negative comments and situations professionally and appropriately.
Compliance Specialist
- Identifying, investigating, and reporting compliance issues, irregularities, and violations daily.
- Using company software, I check user accounts on their website, investigating and reporting any irregularities made by the user that may result in restrictions or account bans.
QA Specialist
- Conducting routine inspections and quality checks on agents.
- Identifying and resolving workflow and production issues.
- Document quality assurance activities and create daily, weekly, and monthly reports.
General VA
- Automation using Zapier and setting up automation for reminders, daily booking number updates, and the leaderboard to Slack.
- Manage social media accounts across different platforms.
- Conducting routine inspections of the company documents, spreadsheets, and records to make sure everything is in place.
- Various data entry tasks to Asana.
- Create SOPs for numerous tasks that new hires can use during the onboarding process.