My primary objective is to establish a positive working relationship with my clients. To achieve this, I prioritize effective communication to understand their objectives and ideal outcome.
I began my career in the BPO industry in 2010. Over the years, I've worked my way up from a Customer Service Representative to a Subject Matter Expert. I am highly adaptive and always eager to learn new skills. My proven track record of achievements demonstrates my ability to contribute significantly to your company if given the opportunity. In 2020, I transitioned to working as a virtual assistant, starting as an E-commerce customer service agent and eventually being promoted to the role of purchasing manager. Throughout my career, I have demonstrated that I am a strong team player, focused on delivering results and achieving goals. I have worked with various tools and software, including Shopify, Zendesk, Trello, Salesforce, Gorgias, and Netsuite.
Given the opportunity, I am confident that I can apply and expand my skills to make a meaningful contribution to your company's success. I am receptive to feedback, goal-oriented, and dedicated to delivering high-quality work. I am seeking a long-term, stable job where I can leverage my skills to help grow your business.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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