Patient Care Coordinator | Medical Virtual Assistant | Healthcare Admin Support

Overview

Looking for full-time work (8 hours/day)

at $4.76/hour ($912.00/month)

Bachelors degree

Last Active

June 17th, 2026 (6 days ago)

Member Since

March 11th, 2025

Profile Description

I am a dedicated Patient Care Coordinator and Customer Support Professional with experience supporting patients, healthcare providers, and customers in fast-paced remote environments. Currently, I work with a New York-based healthcare clinic, where I manage appointment scheduling, patient communications, follow-ups, and care coordination while ensuring a positive patient experience.

My background also includes over 1.5 years of technical and customer support experience at Concentrix Cebu, where I assisted customers, resolved concerns, and delivered high-quality service across multiple communication channels. This experience strengthened my communication, problem-solving, and relationship-building skills while maintaining high customer satisfaction.

I am highly organized, detail-oriented, and comfortable handling inbound and outbound calls, email support, calendar management, appointment setting, data entry, CRM systems, and administrative tasks. I take pride in providing professional, empathetic, and efficient support, helping businesses improve customer satisfaction while achieving their operational goals.