Customer Experience Specialist | Shopify & E-commerce

Overview

Looking for full-time work (8 hours/day)

at $8.32/hour ($1,600.00/month)

Bachelors degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

March 10th, 2025

Profile Description

Hi, I’m Roxanne.
I have 5+ years of experience in customer support, e-commerce operations, creator outreach, and social media support.
My background includes supporting customers through email, chat, social media, and Shopify order management. I’ve handled refunds, exchanges, shipping concerns, customer inquiries, review management, and creator outreach for growing e-commerce brands.
I’m comfortable working independently, learning new systems quickly, and communicating professionally with customers, creators, and tea ---------- mbers.
My areas of experience include:
• Customer Support (Email, Chat, Social Media) • Shopify Order Management • Refunds & Returns • Creator & Influencer Outreach • Community Engagement • Social Media Support • Lead Generation • Reporting & Administrative Support
I take pride in being reliable, proactive, and easy to work with. Whether it’s helping customers, supporting operations, or building relationships with creators, I focus on delivering high-quality work and helping businesses grow.
I’m currently looking for a long-term opportunity where I can contribute, learn, and grow with the team.