Harry

Customer Support Associate | Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $4.15/hour ($400.00/month)

High school diploma

Last Active

July 8th, 2026 (3 days ago)

Member Since

March 10th, 2025

Profile Description

Gained experience in handling both Email and Live Chat Support via Zendesk. Experience in handling Issues Escalations and Resolution regarding Client and Consumer concerns like that of Refunds, Applications errors, etc. Experience with Data analysis and performing verification procedures of applicant income and documentation. Maintained Consistently high metric scores regarding Client Satisfaction, Volume Handled, and Internal Audits. Handled rental applications directly from start to finish.
- Experience in handling sensitive documents such as bank statements and paystubs in order to verify applicant's income.

Top Skills

Customer Support » Insurance » Underwriting

Experience: 1 - 2 years

- Handled rental applications directly from start to finish. - Experience in handling sensitive documents such as bank statements and paystubs in order to verify applicant's income. - Collaborated with Trainers and Team Leads to address urgent opportunities identified during application reviews.

Other Skills

Marketing » CRM » Zendesk

Experience: 6 months - 1 year

- Gained experience in handling both Email and Live Chat Support via Zendesk. - Experience in handling Issues Escalations and Resolution regarding Client and Consumer concerns like that of Refunds, Applications errors, etc.

Office and Administration » Data Entry

Experience: 6 months - 1 year

- Experience with Data analysis and performing verification procedures of applicant income and documentation. - Maintained Consistently high metric scores regarding Client Satisfaction, Volume Handled, and Internal Audits.

Office and Administration » Team Leadership

Experience: Less than 6 months

- Led a team of data taggers, providing guidance, mentoring, and performance management to ensure the delivery of high-quality customer service. - Established clear quality standards, expectations, and goals for the team, driving a culture of excellence and continuous improvement.

Basic Information

Age: 22

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cagayan de Oro, Misamis Oriental

Tests Taken: IQ
Score: 133: DISC
Dominance: 44
Influence: 20
Steadiness: 18
Compliance: 18: English
C2(Advanced/Mastery)