E-commerce Virtual Assistant | Customer Support Specialist | Product Research Kn

Overview

Looking for full-time work (9 hours/day)

at $3.82/hour ($831.60/month)

High school diploma

Last Active

March 20th, 2026 (111 days ago)

Member Since

March 9th, 2025

Profile Description

I am an E-commerce Virtual Assistant with nearly 2 years of experience as a Customer Service Representative, handling high-volume email and chat support in fast-paced environments. I specialize in resolving customer concerns efficiently while maintaining a professional and positive customer experience.

I support Etsy, Amazon, and Shopify stores with daily operations such as:
- Customer email and chat support
- Order tracking and issue resolution
- Refunds, returns, and dispute handling
- Product listing and basic optimization
- Order processing and fulfillment coordination
- Store inbox and account management

My background in customer service has strengthened my communication skills, problem-solving ability, and attention to detail — all essential in maintaining smooth e-commerce operations.

I focus on accuracy, efficiency, and customer satisfaction to help store owners save time and maintain a strong brand reputation.

Core Skills

Etsy Store Support
Amazon Seller Central (Basic Knowledge)
Shopify Store Management (Basic Knowledge)
Customer Email & Chat Support
Order Management & Tracking
Refund & Return Processing
Product Listing & Optimization
Data Entry & Product Upload
Google Sheets & Google Workspace
Basic Canva
Process Documentation
Attention to Detail

I am ready to support your e-commerce store and contribute to efficient daily operations. If you are looking for someone dependable, proactive, and committed to delivering consistent results, I would be glad to discuss how I can support your business goals.