HR Generalist with CSR and Medical Skills

Detail-oriented and dependable administrative professional with a strong background in HR operations, data management, and healthcare support. Proven experience in employee benefits administration, compliance with HR policies and procedures, and maintaining accurate and confidential records. Skilled in coordinating processes, improving workflows, and supporting cross-functional teams with tools like Microsoft Office, Google Workspace, HRIS (Employment Hero, Filipay), ATS (SmartRecruiters, Mitratech), Salesforce, and Confluence. Adept at balancing administrative responsibilities with excellent communication and customer service, developed through experience in healthcare, customer support, and human resources. Committed to delivering efficiency, accuracy, and professionalism in all administrative functions.

HR professional with experience in talent acquisition, employee benefits administration, and engagement strategies to foster a positive workplace culture. Knowledgeable in HR compliance, policies, and procedures, ensuring adherence to best practices and regulations. Skilled in supporting recruitment processes and initiatives that enhance employee satisfaction and organizational success.

Experienced professional with a strong background in order processing, customer support, and technical assistance. Skilled in handling prescription medication and security software orders, providing remote technical support, and ensuring compliance with insurance policies. Adept at process improvement, quality assurance, and managing delivery timelines to maintain high data accuracy. Proficient in reporting, project management, and adhering to internal quality standards through meticulous compliance with SOPs and business rules.

Reliable and detail-oriented professional with strong data entry skills honed through roles in HR, healthcare, and operations support. Experienced in maintaining accurate employee records, processing medical information, and managing large volumes of data with confidentiality and precision. Proficient in tools like Microsoft Excel, Google Sheets, HRIS (Employment Hero, Filipay), and Salesforce. Adept at following standard operating procedures, performing quality checks, and ensuring data integrity across systems. Recognized for consistency, speed, and a strong commitment to maintaining high standards in every task.