Archilie
Customer Support VA | Email & Ticket Support Specialist | Live Chat Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.55/hour ($880.00/month)
Bachelors degree
Last Active
June 29th, 2026 (26 days ago)
Member Since
March 6th, 2025
Profile Description
With 4 years and 9 months of BPO experience, I help businesses provide professional customer support through
I specialize in resolving customer concerns, responding promptly to inquiries, and delivering positive customer experiences that build trust and encourage customer loyalty.
I can assist with:
•
• Live Chat Support
• Customer Service
• Administrative Tasks
• Data Entry & Documentation
• Inbox Management
Tools: Google Workspace, Microsoft Office, Slack, Zoom, Microsoft Teams, and Canva.
Why Work With Me?
• Nearly 5 years of customer support experience
• C2 English Proficiency
• Strong written communication skills
• Reliable and detail-oriented
• Quick learner with minimal supervision required
I understand that every customer interaction impacts your business. My goal is to help you retain customers, improve satisfaction, and support your daily operations so you can focus on growing your business.
Top Skills
Customer Support
Experience: 2 - 5 years
Nearly 5 years of experience providing customer support through email, ticketing systems, and live chat. Skilled in resolving customer concerns, answering inquiries, and delivering professional service that helps improve customer satisfaction and loyalty.
Customer Support » Customer Service
Experience: 2 - 5 years
Nearly 5 years of customer service experience in the BPO industry, assisting customers through email, tickets, and live chat. Skilled in resolving concerns, providing accurate information, and delivering professional service that promotes customer satisfaction and loyalty.
Other Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Provided real-time customer assistance through live chat, addressing concerns, answering questions, and helping customers find solutions quickly and professionally.
Office and Administration » Data Entry
Experience: 2 - 5 years
Logistics back-office and data entry specialist, experienced in processing shipment, inventory, and order data accurately and efficiently. Detail-oriented, organized, and reliable in meeting deadlines while ensuring smooth operations.
Office and Administration » Email Management
Experience: 2 - 5 years
Experienced in managing customer emails, responding to inquiries promptly, resolving issues efficiently, and maintaining professional communication while ensuring a positive customer experience.
Virtual Assistant
Experience: 2 - 5 years
Experienced in providing administrative and customer support assistance, including email management, data entry, documentation, inbox organization, and other day-to-day tasks that help businesses operate efficiently.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Consolacion, Cebu
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 35%
- Influence: 7%
- Steadiness: 18%
- Compliance: 40%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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