Hello! I'm a versatile virtual assistant with a diverse skill set tailored for various professional environments. My journey began in the fast-paced world of Business Process Outsourcing (BPO), where I initially thrived as a dedicated customer service expert. I specialized in resolving a number of account-related concerns, ranging from billing inquiries to network issues, ensuring optimal client satisfaction with every interaction.My commitment and expertise led to a promotion as a Product Specifics Trainer, where I took on the responsibility of facilitating training sessions. These sessions were designed to equip fellow agents with in-depth knowledge about specific account intricacies, empowering them to excel in their roles and provide exceptional service.Driven by a passion for versatility and adaptability, I made a seamless transition into freelancing. In this dynamic field, I excelled in appointment setting and cold-calling initiatives tailored specifically for realtors and brokers. Beyond this, I leveraged my creative style to assist in crafting compelling listing content, eye-catching flyers, and other essential marketing content needed for amplifying business visibility and engagement.With a solid foundation in customer service, training, and freelancing, I bring a unique blend of skills and experiences to any project or team, ready to contribute and make a meaningful impact.
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
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