Over the last 13 years, I've been working in the outsourcing industry as a Project and Order Manager, Virtual Assistant, Customer Service Representative, and Technical Support Representative. I am highly tech-savvy and have knowledge of phone, computer, and network troubleshooting. I am a proud pioneer of T-Mobile US and Thumbtack Inc.'s Chat Support Team. I am a top performer and the best employee receiving a plethora of certificates and awards and other awards at the banquet. Worked my way up and got promoted as a Peer Mentor/In-team Quality Analyst, Lead, and Manager. I take great pride in my work and make sure that I am able to meet the needs of my customers and clients. I consider myself efficient, self-motivated, organized, experienced, and a woman of great integrity.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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