Marco

Virtual Assistant with Customer Support and Tech Support

70 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $5.78/hour ($560.00/month)

Associates degree

Last Active

June 3rd, 2026 (5 days ago)

Member Since

March 5th, 2025

Profile Description

I am an application looking for a Job with a work-from-home setup. I have been working as a tech and customer support.
I would like to express my interest in a role that aligns with my skills and experience. My core competencies include:
* **Credentialing:** I have a proven track record of managing provider enrollments, form submissions, and status follow-ups.
* **Supervision & Leadership:** I have experience in day-to-day supervision of call center associates, including work and attendance monitoring, in line with organizational policies and legal requirements. I am also skilled in mentoring, coaching, and providing direction to tea ---------- mbers to enhance their performance.
* **Customer Service:** I am adept at handling escalated customer calls and providing subject matter expertise to resolve complex issues.
* **Technical Skills:** My technical skills encompass intermediate PC troubleshooting (both software and hardware), basic network troubleshooting (VPN, DHCP, LAN, WAN), and knowledge of network devices. I am also proficient in operating system installation and troubleshooting (Windows 7, 10, and 11), printer setup and support, and Microsoft Office applications.
I am confident that my diverse skill set and experience would be a valuable asset to any organization. I am eager to learn and contribute to a dynamic team.

Top Skills

Experience: 10+ years

I am adept at handling escalated customer calls and providing subject matter expertise to resolve complex issues.

Experience: 10+ years

I am proficient in using computers and common software applications, and I am comfortable navigating the internet.

network troubleshooting (VPN, DHCP, LAN, WAN), and knowledge of network devices.

Other Skills

Experience: 5 - 10 years

I am proficient in using a variety of customer support tools, and I am able to quickly and efficiently troubleshoot customer problems.

Experience: 10+ years

I am adept at handling escalated customer calls and emails and providing subject matter expertise to resolve complex issues.

My technical skills encompass intermediate PC troubleshooting (both software and hardware), basic network troubleshooting (VPN, DHCP, LAN, WAN), and knowledge of network devices. I am also proficient in operating system installation and troubleshooting (Windows 7, 10, 11), printer setup and support, and Microsoft Office applications.

Basic Information

Age
42
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao, Davao del Sur
Tests Taken
DISC
Dominance: 9%
Influence: 28%
Steadiness: 28%
Compliance: 35%
Government ID
Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »