Jose
E-commerce Customer Support & Order Management Specialist | CRM | Logistics | Sh
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $3.31/hour ($320.00/month)
Associates degree
Last Active
July 3rd, 2026 (6 days ago)
Member Since
March 4th, 2025
Profile Description
Versatile professional with extensive experience in customer service, warehousing, and logistics within the retail and FMCG industries. Adept at order processing, inventory management, and stakeholder relations. Strong background in computer hardware servicing, administrative support, and technical proficiencies, including Oracle, Microsoft Tools, and SaaS platforms. Proven ability to optimize warehouse operations, improve sales performance, and enhance customer satisfaction through strategic planning and execution.
Top Skills
Customer Support
Experience: 5 - 10 years
Processed orders via walk-ins, emails, and various communication platforms. Managed product returns, customer inquiries, and dispute resolutions. Supervised operational tasks in multiple branches.
Office and Administration » Data Collection
Experience: 5 - 10 years
Processed orders via walk-ins, emails, and various communication platforms. Managed product returns, customer inquiries, and dispute resolutions. Supervised operational tasks in multiple branches.
E-Commerce » Order processing
Experience: 5 - 10 years
Processed orders via walk-ins, emails, and various communication platforms. Managed product returns, customer inquiries, and dispute resolutions. Supervised operational tasks in multiple branches.
Other Skills
E-Commerce » Inventory Management
Experience: Less than 6 months
Coordinated shipments and inventory records. Ensured compliance with safety standards in warehouse operations. Optimized warehouse efficiency through strategic process improvements.
Customer Support » Technical Support
Experience: 10+ years
Computer hardware troubleshooting & assembly System architecture & hardware design SaaS platforms, CRM, and cloud-based systems Proficiency in Oracle, Microsoft Tools, Citrix, and G-Suite
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Order processing (walk-ins, email, chat, phone, social media) Dispute resolution & customer appeals handling Stakeholder relationship management Sales performance monitoring & goal attainment Product returns management & customer feedback analysis
E-Commerce » Logistics Management » Supply Chain Management
Experience: 5 - 10 years
Coordinated shipments and inventory records. Ensured compliance with safety standards in warehouse operations. Optimized warehouse efficiency through strategic process improvements.
Office and Administration » Administrative Support
Experience: 5 - 10 years
Order processing (walk-ins, email, chat, phone, social media) Dispute resolution & customer appeals handling Stakeholder relationship management Sales performance monitoring & goal attainment Product returns management & customer feedback analysis
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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