As a dedicated Customer Service Professional, I possess a diverse skill set tailored to meet the needs of both customers and businesses. My expertise in
1.
2. Lead Generation: Skilled in creating targeted outreach strategies to engage prospective customers and generate interest in products or services.
3. Appointment Setting: Expertise in scheduling appointments and managing calendars for sales teams, ensuring efficient use of time and resources.
4.
Experience: 5 - 10 years
I was a customer service representive and tech support at the same time for 3 years then I became a Supervisor Apprentice for a year.
Experience: 6 months - 1 year
Make calls to potential clients to introduce services such as mechanical, electrical, plumbing, and fire protection drawings and schedule appointments.
Experience: 6 months - 1 year
Make calls to potential clients to introduce insurance services and schedule appointments.
Experience: 6 months - 1 year
Monitored and evaluated agent performances, provided learnings, or coaching opportunities, and taking corrective actions Presented reports to managers on complex or unusual situations Helped agents to respond to customer questions and complaints and troubleshoot problems with services and products
Experience: Less than 6 months
Calling prospect customers who can qualify for healthcare plans.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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