Dannah-

Customer Support Specialist | E-commerce | Chat Support | VA

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 10th, 2026 (yesterday)

Member Since

March 3rd, 2025

Profile Description

I help e-commerce businesses manage customer support so they can focus on growing their business.

I have nearly 3 years of experience supporting a Walmart e-commerce account, handling high-volume chat and voice inquiries, including order tracking, refunds, and resolving customer concerns.

I’m reliable, detail-oriented, and experienced in fast-paced environments. I focus on resolving issues quickly while maintaining a positive customer experience.

I can support your business with:
• Customer support (chat & email)
• Order tracking & refunds
• Resolving customer concerns
• Data entry & admin tasks

Top Skills

E-Commerce » Amazon

Experience: 2 - 5 years

I have experience supporting Walmart account, including handling customer inquiries related to orders, products, and services. I understand the importance of timely responses in maintaining customer satisfaction.

Customer Support » Chat Support

Experience: 2 - 5 years

I manage multiple conversations in real-time while maintaining fast response times and accuracy. I ensure customers feel heard and assisted efficiently through clear communication.

Customer Support » Customer Service

Experience: 2 - 5 years

handle customer concerns with a focus on clarity, patience, and resolution, ensuring each interaction is professional and helpful. I aim to create a positive experience even in challenging situations.

Other Skills

E-Commerce » Order processing

Experience: 2 - 5 years

I assist in tracking and managing customer orders, ensuring accurate updates and smooth coordination. I pay close attention to details to avoid errors and delays.

Virtual Assistant

Experience: 2 - 5 years

I support daily business tasks by staying organized, proactive, and responsive to client needs. I adapt quickly and aim to make operations more efficient and manageable.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Malungon, Sarangani

Tests Taken: DISC
Dominance: 39
Influence: 15
Steadiness: 26
Compliance: 20

Government ID: Sign Up with Pro Account to View

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