I am a versatile and highly motivated professional with a diverse background in customer service, training, and technical sales support across global industries.
I began my career as a Customer Service Representative under a Ski Resort Program, where I provided top-notch support in a high-volume, fast-paced environment, ensuring guest satisfaction and smooth service delivery during peak seasons.
I then advanced to a BPO Trainer role, where I discovered my passion for people development. I specialize in creating impactful training materials, onboarding new hires, and streamlining processes through strong organizational and communication skills. My training style is engaging, structured, and results-oriented, ensuring that teams are well-equipped to perform at their best.
Most recently, I’ve worked in Technical Sales Support for the B2B and SaaS industry, focusing on time-tracking software and payroll support. I’ve collaborated closely with sales teams, provided technical demos and consultations, and supported clients post-sale, making sure they get the most value from the product. My combined customer-facing and technical experience makes me adept at translating complex solutions into clear, client-friendly language.
With a well-rounded skill set and a proactive attitude, I am confident in my ability to add value to any team—whether in customer success, training, or tech-enabled sales support.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
I recently started working as an assistant to a travel agent, where I help manage cruise trips, flight bookings, and hotel accommodations for clients planning their travels. I'm responsible for coordinating with various suppliers to ensure we meet our guests’ preferences and provide them with the best possible experience.
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