Laica

Dental VA | Administrative Support| Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $7.60/hour ($1,464.00/month)

Associates degree

Last Active

June 25th, 2026 (today)

Member Since

February 26th, 2025

Profile Description

A dedicated professional with over 2 years of experience in the BPO industry as a customer service advocate, now specializing as a dental virtual assistant. I have hands-on experience working for a dental clinic, handling payment posting, medical billing, and performing various administrative tasks with a strong emphasis on accuracy, efficiency, and outstanding service. I am detail-oriented, reliable, and committed to helping healthcare providers streamline their operations and deliver exceptional patient care. I am now bringing my skills to the online workspace and would love to be a valuable part of your team.

Skills:

*Dental Billing
*Payment Posting (Open Dental and Curve Hero)
*Insurance Verification
*Appointment Confirmation (through weave)
*Closing Aging Report
*HIPAA Compliance
*Claims Submission
*Patient Communication
*Medical Records Management
*Data Entry
*Denial Management
*Microsoft Office
*Google Workspace
*Phone and Email Support
*Calendar Management
*Administrative Support

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

As a Healthcare Representative, I served as a key point of contact between healthcare providers, insurance companies, and patients. My main responsibilities included verifying insurance benefits, processing medical claims, handling billing inquiries, and assisting providers in understanding coverage and reimbursement details. The role required strong attention to detail, strict adherence to HIPAA and data privacy guidelines, and the ability to communicate complex healthcare information in a clear and professional manner. I consistently worked under time-sensitive conditions, resolving issues efficiently while maintaining a high level of customer satisfaction. This experience sharpened my skills in multitasking, documentation, and problem-solving, and gave me a solid foundation in U.S. healthcare processes and terminology.