I have more than 8 years experience in IT Helpdesk field. Assisting users with issues with their computers and thoroughly guiding them in resolving issues. I am patient and reliable when it comes to dealing with users and I am confident to say that I am knowledgeable enough to handle any issues.
Experience: 5 - 10 years
Handle user's technical concerns. Able to deliver top notch resolution and also educate the user so they will know what to do if it happens again.
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