Ericka
Quality Assurance Specialist | Care Coordinator
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.77/hour ($727.26/month)
Bachelors degree
Last Active
July 8th, 2026 (2 days ago)
Member Since
February 25th, 2025
Profile Description
I have 4 years of experience in the BPO industry, working with international accounts in various roles. I started as a Customer Support Representative (CSR), delivering excellent customer service, then moved into Quality Assurance, where I focused on monitoring and improving performance. Currently, as a Training Admin, I support onboarding and skill development. My experience in customer experience, quality management, and training support allows me to contribute effectively to any team.
Top Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Other Skills
Office and Administration » Organization
Experience: 2 - 5 years
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Porac, Pampanga
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 22
- Influence: 7
- Steadiness: 32
- Compliance: 39
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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