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General Virtual Assistant / CSR / TSR

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EXPECTED SALARY
Php 50,000.00/month
( $936 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $5.41 USD/hr )
EXPERIENCE OVERVIEW
Hard-working and self-motivated general virtual assistant with more than 3 years of experience in the BPO industry for different international companies. Able to focus on work without the need for supervision.
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  105

DISC
Dominance:54
Influence:20
Steadiness:16
Compliance:10

English
 C2(Advanced/Mastery)
Last Active:
January 25th, 2023 (4 days ago)
Member Since:
February 10th, 2017
SKILL SUMMARY

Are you tired of handling your chaotic schedules and missed activities? Do you want to take your much-needed breather from all the hectic and stressful day-to-day pursuits? Feel burdened with lots of administrative tasks for your business? Wanted to get the most out of your life while achieving your set goals? If your answer is yes, then let's talk! 
With more than four years of solid experience in the BPO industry as a CSR, TSR, Back Office Representative, E-commerce B2B Representative, and Subject Matter Expert, your business is in good hands! Customer service is my cup of tea while providing flawless results on administrative tasks. With a knack for things catchy and creative, social media management for you and your business is a breeze. 

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Creative Writing
  • Editing Proofreading
  • Email Marketing
  • Social Media Marketing
  • Recording Audio
  • Video Editing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

English
EXPERIENCE

I have more than three years of experience as a call center agent in 3 prestigious BPO companies in the country. I worked for international accounts where the English language is the tool for communication. Aside from that, as a Filipino, the English language can be considered my second language as we have been exposed to it at home and at school.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

To sum up, I have 5 years' experience in writing. My experiences were mostly with school papers during my high school and college years. My strength is more in creative writing. Sometimes I proofread articles for the school papers and approve them for printing if our advisers were not available.

SKILL RATING
  • Copywriting
  • Creative Writing
  • Editing Proofreading

Sales and Marketing
EXPERIENCE

I don't have any experience with professional sales, to be honest. My only experience with sales is with handling my own snack store in front of our house. It's a hit among youngsters as we try to market it using different kinds of social media platforms such as Facebook, Instagram, and even Tiktok! 

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Print Design
  • Recording Audio
  • Shirt Design
  • Video Editing

Software Development / Programming
SKILL RATING
  • Desktop Applications

Customer Service & Admin Support
EXPERIENCE

I have a total of more than three years of experience in the BPO industry. I spent 1 year and six months as L2 Technical Support Representative for a Telcom account base in Canada and at the same time cross-trained for Back Office duties. Another 6 months as Customer Service Representative for a Health Insurance account base in the USA which is a seasonal account. I also worked as an L2 Technical Support representative for printers, MFC, and fax machines for 4 months with another international account. Currently, I juggle my time being a full-time Data Specialist, as a Subject Matter Expert, where I share my product knowledge and best practices with my colleagues, and as an Accounts Specialist, where I help customers of the account manage their online accounts on the website. 

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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