Are you tired of handling your chaotic schedules and missed activities? Do you want to take your much-needed breather from all the hectic and stressful day-to-day pursuits? Feel burdened with lots of administrative tasks for your business? Wanted to get the most out of your life while achieving your set goals? If your answer is yes, then let's talk!
With more than four years of solid experience in the BPO industry as a CSR, TSR, Back Office Representative, E-commerce B2B Representative, and Subject Matter Expert, your business is in good hands! Customer service is my cup of tea while providing flawless results on administrative tasks. With a knack for things catchy and creative, social media management for you and your business is a breeze.
I have more than three years of experience as a call center agent in 3 prestigious BPO companies in the country. I worked for international accounts where the English language is the tool for communication. Aside from that, as a Filipino, the English language can be considered my second language as we have been exposed to it at home and at school.
To sum up, I have 5 years' experience in writing. My experiences were mostly with school papers during my high school and college years. My strength is more in creative writing. Sometimes I proofread articles for the school papers and approve them for printing if our advisers were not available.
I don't have any experience with professional sales, to be honest. My only experience with sales is with handling my own snack store in front of our house. It's a hit among youngsters as we try to market it using different kinds of social media platforms such as Facebook, Instagram, and even Tiktok!
I have a total of more than three years of experience in the BPO industry. I spent 1 year and six months as L2 Technical Support Representative for a Telcom account base in Canada and at the same time cross-trained for Back Office duties. Another 6 months as Customer Service Representative for a Health Insurance account base in the USA which is a seasonal account. I also worked as an L2 Technical Support representative for printers, MFC, and fax machines for 4 months with another international account. Currently, I juggle my time being a full-time Data Specialist, as a Subject Matter Expert, where I share my product knowledge and best practices with my colleagues, and as an Accounts Specialist, where I help customers of the account manage their online accounts on the website.
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Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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