Remote Virtual Assistant | Healthcare Admin • Operations • Research & Docume

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

February 22nd, 2025

Profile Description

I am a Virtual Assistant specializing in healthcare administration, patient coordination, and remote operations support, helping clinics and organizations run efficiently through structured systems, clear communication, and reliable execution.

With hands-on experience in virtual front desk operations, billing workflows, insurance verification, and EMR management, I support healthcare teams by keeping day-to-day operations organized, compliant, and responsive. I bring a systems-driven approach to managing workflows, maintaining accurate records, and ensuring seamless coordination across patients, providers, and internal teams.

What I Do:
• Manage inboxes, calendars, and patient/client communications
• Handle healthcare billing support, superbills, invoicing, and insurance follow-ups
• Verify billing codes, benefits, and documentation accuracy
• Maintain and update Electronic Medical Records (OptiMantra, Epic, Practice Fusion, Rethink)
• Conduct patient intake, scheduling, and follow-ups to support retention
• Prepare reports, track workflows, and organize operational data
• Coordinate with cross-functional teams to ensure smooth daily operations• Create visual and presentation materials (Canva, PowerPoint)

Key Experience & Impact:
• Managed virtual front desk operations, including patient calls, scheduling, and real-time coordination
• Generated superbills, Good Faith Estimates, and tracked patient packages and sessions
• Supported billing and insurance workflows, helping reduce delays in payment processing
• Maintained high-accuracy patient records while ensuring strict confidentiality and compliance
• Coordinated with providers, insurance companies, and clients to streamline communication and follow-ups
• Contributed to national-level initiatives through logistics coordination, documentation, and stakeholder communication

Tools & Systems:
Healthcare & EMR: OptiMantra • Epic • Practice Fusion • Rethink • Careview
CRM & Communication: Salesforce • RingCentral • PhonePBX
Productivity & Data: Google Workspace • Microsoft Office • Notion • Airtable
Design: Canva • Adobe Creative Suite

Background:
Bachelor of Arts in Philosophy (University of the Philippines Diliman)
Strong foundation in analytical thinking, structured problem-solving, and professional communication

I’m currently open to remote opportunities in healthcare administration, patient coordination, and operations support, where I can contribute to efficient systems and high-quality patient experience.