Jean

I can be your next Virtual Assistant/ Customer Service Representative

Verified

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Overview

Looking for full-time work (10 hours/day)

at $1.65/hour ($400.00/month)

High school diploma

Last Active

June 28th, 2026 (25 days ago)

Member Since

February 22nd, 2025

Profile Description

Versatile professional with extensive experience in customer service, virtual assistance, and operations across tech, hospitality, fitness, and startup environments. Started as a Customer Service Representative at Airbnb, managing emails, outbound calls, and support tickets from hosts and guests. Served as a Travel Specialist resolving booking, billing, and account issues, then transitioned to Quality Evaluator, reviewing interactions, coaching teams, and developing training materials to improve service quality. Recently worked at a swimming business, promoted from Customer Service to Operations Manager, where I handled team-building, daily operations, customer inquiries, and content creation, gaining hands-on experience across all aspects of the business. Skilled in Airbnb operations, admin tasks, remote work, and team coordination, bringing efficiency, adaptability, and attention to detail to every task.