Christine

Customer Service Representative, E-commerce customer support, Cold Caller

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

High school diploma

Last Active

July 13th, 2026 (6 days ago)

Member Since

February 18th, 2025

Profile Description

I am a Customer Service professional with over 5 years of experience in the BPO industry, providing email, chat, and phone support for international clients. I have handled accounts such as Metro by T-Mobile and Verizon, delivering high-quality service while resolving a wide range of customer concerns efficiently and professionally.

I have hands-on experience with CRM and ticketing systems, including Shopify and Freshdesk, and I specialize in order processing and e-commerce support. My background includes managing online catalog order entry, tracking shipments, processing refunds and replacements, and coordinating with suppliers for dropshipping operations.

I am reliable, detail-oriented, and highly adaptable, with the ability to work independently in fast-paced environments. I am now seeking a long-term opportunity where I can contribute my skills, support business growth, and deliver excellent customer experiences.