I have eight years of experience in customer service, where I’ve worked directly with customers over the phone and through
Experience: 2 - 5 years
I manage customer inquiries and concerns through email and chat, using tools such as Intercom, Zendesk, Slack, Google Sheets, and Microsoft Office.
Experience: 2 - 5 years
I create templates for macros and develop Standard Operating Procedures (SOPs) to streamline the workflow.
Experience: 1 - 2 years
Managing phone calls, responding to inquiries, and offering customer support through both inbound and outbound calls.
Experience: 6 months - 1 year
I work at a credit repair company, where I make outbound calls to follow up with potential customers.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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