Customer Service and Administrative Support Specialist with 10+ years of experience in BPO,
banking, logistics, and IT support environments. Skilled in handling high-volume customer interactions
through phone,
administrative coordination. Adaptable, detail-oriented, and highly effective in remote and fast-paced work environments.
Experience: 2 - 5 years
Customer Service and Administrative Support Specialist with 10+ years of experience in BPO, banking, logistics, and IT support environments. Skilled in handling high-volume customer interactions through phone, email, and chat while delivering excellent customer experience and efficient issue resolution.
Experience: Less than 6 months
Managed import documentation, customs processing, and shipment coordination for clients. Ensured compliance with customs regulations and monitored timely cargo clearance. Coordinated with shipping lines, clients, and internal teams to improve operational efficiency.
Experience: 5 - 10 years
Coordinated customer service requests and technical support activities. Maintained accurate service records and ensured timely issue resolution. Communicated updates effectively to clients and support teams
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