Current Employment Status:
Hired Part Time on Aug 4, 2025
Hired Part Time on Apr 10, 2026
Yman
Customer Support Pro | Social Media & Administrative VA
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.98/hour ($480.00/month)
Bachelors degree
Last Active
July 3rd, 2026 (7 days ago)
Member Since
February 13th, 2025
Profile Description
Running a business is challenging ? but you don't have to do it alone.
I'm a Customer Support, Social Media & Administrative VA who helps entrepreneurs and eCommerce business owners stay organized, keep customers happy, and manage daily operations so they can focus on growth and strategy.
If you're overwhelmed by
How I Can Support Your Business
|Customer Service & Shopify Support|
-Handle customer inquiries, refunds, cancellations, and order tracking
-Manage Shopify backend and integrated apps
-Proactively communicate with customers to reduce complaints and repeat issues
-Helped reduce refund requests and support tickets
|Bookkeeping & Financial Support (QuickBooks)|
-Record and reconcile transactions
-Generate financial reports
-Identify errors and discrepancies affecting cash flow
-Improved reporting accuracy and supported better purchasing decisions
|Social Media Management|
-Create and maintain consistent posting schedules
-Engage with the community and respond to messages
-Increase brand visibility through organic strategies
-Revived a stagnant account and achieved a 40% engagement increase
|Admin & Daily Operations|
-Inbox cleanup, filters, and labeling
-Task coordination and documentation
-Organized 500+ unread
Why Work With Me?
-Detail-oriented and highly organized
-Proactive ? I anticipate needs, not just follow instructions
-Experienced in eCommerce, customer support, and bookkeeping
-Clear communicator with regular updates
-Treats your business like my own
I don't just complete tasks ? I help streamline operations and reduce stress.
Let's Work Together
Send me a message and let's discuss how I can help lighten your workload.
Top Skills
Accounting » Bookkeeping
Experience: 1 - 2 years
Managing financial records using QuickBooks, including data entry, expense tracking, invoicing, bank reconciliation, and generating basic financial reports to ensure accurate and up-to-date accounts.
Marketing » Social Media Management
Experience: 1 - 2 years
Creating and managing engaging content such as Facebook Reels, posts, and other social media materials to grow brand awareness and audience engagement.
Customer Support » Customer Service
Experience: 1 - 2 years
Assisting customers with returns, refunds, disputes, and chargebacks while providing clear, timely, and professional support to ensure a smooth resolution.
Other Skills
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Providing customer support for Shopify stores, including order processing, order tracking, returns and refunds, dispute and chargeback handling, product inquiries, and ensuring a smooth end-to-end customer experience.
Office and Administration » Data Entry
Experience: 1 - 2 years
Accurately entering, updating, and maintaining data in spreadsheets, databases, and CRM systems while ensuring consistency, confidentiality, and attention to detail.
Office and Administration » Administrative Support
Experience: 1 - 2 years
Providing reliable administrative support, including data entry, document management, scheduling, email handling, and day-to-day office tasks to ensure smooth and efficient operations.
Design » Graphic Design » Canva
Experience: 1 - 2 years
Creating visually appealing designs using Canva, including social media posts, Facebook Reels covers, presentations, flyers, and marketing materials while maintaining brand consistency and clean, professional layouts.
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Las Piñas, Metro Manila
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 42%
- Influence: 20%
- Steadiness: 29%
- Compliance: 9%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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