Mark

Virtual Assistant | E-Commerce Specialist | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.65/hour ($994.82/month)

Associates degree

Last Active

February 9th, 2025 (4 days ago)

Member Since

February 1st, 2017

Profile Description

I am a dedicated and detail-oriented Virtual Assistant with a strong focus on e-commerce store management. With extensive experience in customer service, product listing, and store management, I am committed to helping online businesses thrive. My technical skills include a basic understanding of HTML, CSS, and JavaScript, which enable me to assist with website updates and minor customizations.Key Skills and Services:Customer Service Excellence:- Professional and prompt handling of customer inquiries, complaints, and feedback.- Ensuring a positive customer experience through effective communication and problem-solving.- Management of customer support channels including email, chat, and social media.Product Listing and Optimization:- Accurate and engaging product listings to attract and retain customers.- SEO optimization for product descriptions to improve search rankings and visibility.- Regular updates and maintenance of product inventory to reflect current availability.Store Management:- Day-to-day management of e-commerce platforms, ensuring smooth operations.- Monitoring and analysis of sales data to identify trends and opportunities for growth.- Coordination with suppliers and fulfillment centers to manage inventory and order processing.Technical Proficiency:- Basic knowledge of HTML, CSS, and JavaScript for website customization and updates.- Familiarity with e-commerce platforms such as Shopify, WooCommerce, and Magento.- Ability to troubleshoot minor technical issues and collaborate with developers for complex tasks.Why Choose Me?I bring a customer-centric approach to all my tasks, ensuring that your customers are satisfied and loyal.My attention to detail and organizational skills ensure that your store runs efficiently and effectively.With a passion for continuous learning, I stay updated with the latest e-commerce trends and technologies to bring innovative solutions to your business.Let’s Work Together: Whether you need someone to handle customer queries, manage your product listings, or ensure your store runs smoothly, I am here to help. Let's collaborate to take your e-commerce business to the next level.

Basic Information

Age
32
Gender
Male
Website
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Address
Malabon City, Manila
Tests Taken
None
Government ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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