Current Employment Status:
Hired Full Time on Apr 10, 2026
Virtual Assistant | Legal Intake Specialist | Customer Support
I’m a reliable and detail-oriented Virtual Assistant with 8 years of BPO experience. I’ve supported businesses through customer service, admin support, and technical support in fast-paced environments where accuracy and professionalism are essential.
I also worked as a Legal Intake Specialist handling client intake calls, documenting case details, and maintaining confidentiality with empathy and professionalism.
What I Can Help With:
Legal Intake & Admin Support
Client intake calls & follow-ups
Case documentation & CRM updates
Scheduling & calendar management
Customer Support & Technical Support
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Issue resolution & escalations
Admin & Reporting
MS Office (Excel, Word, PowerPoint , PIVOT table and VLOOKUP)
Google Workspace (Sheets, Docs, Forms, Calendar)
Data entry, reporting, document formatting
Additional Skills
Content moderation & social media support
Basic graphic design (Canva, Adobe)
I’m organized, dependable, and quick to learn, with strong attention to detail and minimal supervision required.
Experience: 1 - 2 years
Experience: 2 - 5 years
Most of the role that I experienced is being a customer service associate. So I am well trained talking to customers or overall process when it comes to retail industry.
Experience: 1 - 2 years
Experience: Less than 6 months
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