Erl
Learning & Development | Training Specialist | Customer Success | Operations Sup
Overview
Looking for full-time work (7 hours/day)
at $12.47/hour ($2,100.00/month)
Bachelor's degree
Last Active
June 25th, 2026 (yesterday)
Member Since
January 21st, 2025
Profile Description
Learning & Development professional with experience in training coordination, customer service excellence, operations support, and executive administration.
I previously served as an L&D Officer at Maxicare, where I managed training requirements, coordinated with vendors and trainers, and supported learning initiatives across the organization. Prior to that, I worked in the airline industry, developing strong communication, organization, and stakeholder management skills in a fast-paced environment.
In addition to my corporate experience, I own and operate a coffee business, giving me hands-on expertise in operations management, staff supervision, inventory control, customer experience, and business planning.
I bring a unique combination of corporate discipline, customer-centric thinking, and entrepreneurial problem-solving to remote teams seeking a dependable professional who can improve processes, support operations, and help organizations grow.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
With experience in aviation service, corporate training support, and business operations, I excel in clear communication, issue resolution, and providing dependable customer care.
Office and Administration » Critical Thinking
Experience: Less than 6 months
Skilled in breaking down problems, prioritizing solutions, and making sound operational decisions in fast-paced environments.
Office and Administration » Data Management
Experience: 1 - 2 years
Handled data tracking and documentation in L&D and café operations, ensuring accurate records, organized files, and reliable reporting for decision-making.
Coaching » Training and Development
Experience: 1 - 2 years
Experience in managing training programs, supervising trainers, and facilitating learning sessions, strengthened by my CRM and aviation background.
Other Skills
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Imus, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 29
- Influence: 11
- Steadiness: 26
- Compliance: 34
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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