Michelle

Experienced Virtual Assistant | Email Management | Chat | Executive Assistant

With Timeproof

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Overview

Looking for part-time work (4 hours/day)

at $9.97/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (5 days ago)

Member Since

January 16th, 2025

Profile Description

Provided executive support to the CEO by managing client requests, communications, and travel logistics. Handled customer service, reservation coordination, and supplier communications. Maintained schedules, updated CRM systems. Oversaw data tracking, itinerary updates, and commission research to support smooth daily operations.

I am proficient in various software applications, including Microsoft Excel, Google Sheets, and other data management systems. What sets me apart is my ability to adapt quickly to new technologies and systems. I am a fast learner and can easily grasp new concepts and tools. I am also highly organized and can prioritize tasks effectively, ensuring that deadlines are met consistently.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

*Respond promptly to customer’s inquiries via phone, email and chat *Provides accurate information and solutions to customers issues *Resolve complaints and retain customer’s trust *Drive process, performance & transformation.

Office and Administration » Team Leadership

Experience: 1 - 2 years

*Responsible for assessing, understanding and providing support to frontline associates. *To motivate, develop and mentor team members in a dynamically changing environment. *Monitor projects/transactions and provide qualitative/constructive feedback to the team members. *Drive process, performance & transformation. *Supported the manager for a client expectation and process metrics. *Monitor resource utilization& performance. *Resolve complaints and retain customer’s trust

Virtual Assistant

Experience: 6 months - 1 year

Provided executive support to the CEO by managing client requests, communications, and travel logistics. Handled customer service, reservation coordination, and supplier communications. Maintained schedules, updated CRM systems, managed social media content and newsletters with AI tools, and ensured accuracy in email and blog content. Oversaw data tracking, itinerary updates, and commission research to support smooth daily operations.

Other Skills

Basic Information

Age: 35

Gender: Female

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Address

Tests Taken: IQ
Score: 199: DISC
Dominance: 35%
Influence: 11%
Steadiness: 31%
Compliance: 23%: English
C2(Advanced/Mastery)