Lance

Executive Assistant | Back Office & Operations Support | CRM & Email Management

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Overview

Looking for part-time work (4 hours/day)

at $2.83/hour ($272.72/month)

High school diploma

Last Active

July 6th, 2026 (4 days ago)

Member Since

January 12th, 2025

Profile Description

I am an Executive Assistant and Back Office Support professional with experience handling U.S. healthcare accounts, managing 30 to 60 plus daily inquiries, and maintaining accurate CRM and ticket workflows.

I specialize in email management, calendar coordination, CRM updates, and administrative support that keeps daily operations organized and on track. I am comfortable using Google Workspace, Microsoft Excel, and internal systems to manage data, track tasks, and ensure nothing falls through the cracks.

In my current role, I handle both customer support and back office processes, resolving account issues, documenting cases in real time, and managing workflow queues within SLA timelines. This has developed my attention to detail, speed in navigating systems, and ability to manage multiple tasks efficiently.

I am reliable, organized, and proactive in completing tasks and handling follow ups without constant supervision.

I am looking for a long term role where I can support a business owner or team, manage backend operations, and grow into a more advanced Executive Assistant or operations focused role.Highly motivated and results-driven individual with a proven ability to adapt and excel in dynamic environments. Skilled in content creation and audience engagement, with a focus on delivering impactful results. Dedicated to achieving financial stability, continuous personal growth, and fostering a strong work ethic to drive success in all professional endeavors.

Top Skills

Experience: 6 months - 1 year

Responded to customer emails, managed follow ups, and ensured clear and professional communication while maintaining accurate records.

Experience: 6 months - 1 year

Handled day to day administrative tasks including data management, documentation, scheduling support, and maintaining organized workflows to support business operations.

Experience: 6 months - 1 year

Handled sensitive healthcare data while maintaining strict HIPAA compliance, ensuring confidentiality, accuracy, and proper documentation at all times.

Other Skills

Experience: 6 months - 1 year

Handled 30 to 60 plus daily customer inquiries, resolving account concerns and providing accurate information while maintaining professionalism and efficiency.

Experience: 6 months - 1 year

Maintained accurate data entry across CRM and internal systems, ensuring records were updated, organized, and error free under high volume workloads.

Experience: 1 - 2 years

Managed inboxes by organizing messages, prioritizing urgent items, drafting responses, and handling follow ups to ensure clear and timely communication.

Experience: 2 - 5 years

Used AI tools such as ChatGPT, Claude, Copilot, etc to assist with drafting emails, organizing information, and improving efficiency in repetitive administrative tasks.

Experience: 6 months - 1 year

Processed and validated data, managed ticket queues, updated CRM records, and ensured tasks were completed within SLA timelines with high accuracy.

Basic Information

Age
21
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  108
DISC
Dominance: 40 %
Influence: 7 %
Steadiness: 25 %
Compliance: 28 %
English
C1(Advanced)
Government ID
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