Kelvin
SaaS Customer Success, Account Management, B2B, Renewals, Customer Service, Chat
Verified
Overview
Looking for any work (5 hours/day)
at $8.27/hour ($1,000.00/month)
Associates degree
Last Active
July 25th, 2026 (today)
Member Since
January 7th, 2025
Profile Description
SaaS Customer Success & Account Management Specialist | 10+ Years | Retention, Renewals & B2B Growth
With over 10 years of experience in customer support, customer success, account management, renewals, retention, and B2B sales, I help SaaS companies increase MRR, reduce churn, and grow expansion revenue.I specialize in managing the full SaaS customer lifecycle - from onboarding and adoption to renewal and upsell and ensuring long-term client success and predictable recurring revenue.
Top Skills
Customer Support » Ecommerce » B2B
Experience: 5 - 10 years
Customer Support » SaaS
Experience: 5 - 10 years
Office and Administration » Account Management
Experience: 5 - 10 years
Other Skills
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Pablo, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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