Medical Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $4.16/hour ($400.00/month)

High school diploma

Last Active

June 27th, 2026 (today)

Member Since

January 5th, 2025

Profile Description

• Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
• Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
• Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
• Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends

Top Skills

Marketing » Content Creation

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 1 - 2 years

Coaching » Training and Development

Experience: 6 months - 1 year

Facilitates effective learning solutions by crafting plans based on adult learning theory and creating a dynamic, interactive environment. Identifies the learning needs within assigned business units while fostering professional, collaborative relationships with unit leaders. Develops and implements a learning curriculum that aligns with current trends and best practices. Utilizes both internal and external resources as needed to achieve objectives. Works closely with the training team to assess, design, develop, and maintain training solutions and their components. Monitors and evaluates the effectiveness of the learning curriculum through various assessment methods, including individual performance evaluations. Provides reports to the business area and training management.

Other Skills

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”