Sachie
Experienced Customer Representative, Support and Retention Agent
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.23/hour ($818.18/month)
High school diploma
Last Active
July 6th, 2026 (10 days ago)
Member Since
January 3rd, 2025
Profile Description
Customer Support, Retention, and Administrative Specialist with 4+ years of experience providing exceptional support across healthcare, fintech, and customer service industries. Experienced in phone,
Proficient in SaaS platforms, CRM systems, and AI-assisted tools. Recognized for strong communication, organization, adaptability, and time management, with a commitment to delivering accurate, efficient, and customer-focused support.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Customer Support Specialist based in Cebu, Philippines, with experience in BPO and financial technology industries. Handling inbound and outbound healthcare customer support, then transitioned to fintech as a Support and Retention Agent specializing in email and non-voice support. Experienced in troubleshooting, account review, customer retention, and resolving fund and app-related concerns while providing fast, accurate, and high-quality customer support. Through my experience, I have developed strong communication skills, fast typing abilities, effective time management, and the ability to work efficiently in fast-paced environments. I am highly organized, detail-oriented, and collaborative, with a strong commitment to delivering excellent customer experiences and contributing positively to team success.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Carmen, Cebu
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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