Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
June 29th, 2026 (15 days ago)
Member Since
December 30th, 2024
Profile Description
A dedicated remote support professional with over a year of hands-on experience delivering efficient, empathetic service from a home-based setup. Skilled in leveraging Microsoft Excel, Zendesk, Notion, Salesforce, Slack, and Microsoft Teams to streamline workflows, resolve customer inquiries, and drive satisfaction. Grounded in a two-year undergraduate study of Sociology, I bring strong interpersonal insight and data-driven problem solving to every task.
Top Skills
I leverage Zendesk’s ticketing platform to streamline ticket triage, enforce SLAs, and build custom macros and dashboards. This lets me automate repetitive tasks, accelerate response times, and maintain consistently high customer satisfaction—all from my home office.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I’m highly proficient in Excel, leveraging pivot tables, advanced formulas, and macros to automate workflows, analyze data, and deliver clear, actionable reports.
Project Management » Notion
Experience: 2 - 5 years
In school, I relied on Notion as my go-to hub for organizing lecture notes and coordinating group projects; at work, I’m highly proficient at customizing databases, designing workflows, and training teammates on best practices; and in my personal life, I use it to capture ideas, track initiatives, and manage daily tasks—all within a single, intuitive workspace.
Other Skills
Marketing » CRM » Salesforce
Experience: Less than 6 months
In Salesforce CRM, I configure automated lead workflows, enforce data integrity, and craft custom reports and dashboards to give teams clear visibility and streamline pipeline management.
Basic Information
- Age
- 23
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu Lapu City, Cebu
- Tests Taken
- DISC
- Dominance: 36
- Influence: 7
- Steadiness: 17
- Compliance: 40
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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