Customer Support and Operations Specialist with nearly 7 years of experience in the BPO industry, providing exceptional support to US-based and international clients. Experienced in customer service, e-commerce, insurance, back-office operations,
Served as a Senior Associate for 4 years, demonstrating leadership, critical thinking, and the ability to manage multiple priorities in fast-paced environments. Proficient in Microsoft Excel, Google Workspace, data management, ticketing systems, and administrative support. Detail-oriented, highly organized, and committed to delivering efficient operations and outstanding customer experiences. Currently seeking a Virtual Assistant opportunity where I can apply my customer support, administrative, and operational expertise to help businesses grow.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
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