Sales, Appointment Setting & Customer Support Specialist | 4+ Years of Combined Experience | Cold Calling, Lead Generation & Customer Success
With over 4 years of combined experience in sales, customer service, appointment setting, and outbound calling, I specialize in cold calling, lead generation, appointment setting, customer support, and payment collections. From prospecting and qualifying leads to handling objections, closing opportunities, and managing CRM updates, I help businesses generate more qualified appointments, increase conversions, and build lasting customer relationships.
I have supported clients across real estate, healthcare, pharmacy billing, solar, roofing, life insurance, and moving services, consistently meeting sales targets, call quotas, and performance goals while delivering exceptional customer experiences.
I'm passionate about combining strong communication, relationship-building, and problem-solving skills to drive measurable results and contribute to business growth.
Industries I've Supported:
Real Estate
Healthcare
Pharmacy Billing Collections
Solar
Roofing
Life Insurance
Moving Services
Experience: Less than 6 months
Supports real estate agents with lead generation, CRM management, appointment setting, and client follow-ups to help convert leads into sales.
Experience: Less than 6 months
Generate qualified leads through cold calling, prospecting, and lead qualification to support business growth.
Experience: 2 - 5 years
A dedicated and detail-oriented professional with over 2 years of experience in customer service, specializing in healthcare support and member assistance. Proficient in managing high-pressure situations, resolving complex inquiries, and delivering exceptional service with empathy and professionalism.
Experience: Less than 6 months
Conduct outbound calls to generate leads, qualify prospects, and build customer relationships.
Experience: Less than 6 months
Handle inbound and outbound calls professionally while delivering excellent service.
Experience: Less than 6 months
Enter and maintain accurate customer and business information with attention to detail.
Experience: Less than 6 months
Contact customers regarding outstanding balances and negotiate payment arrangements professionally.
Experience: 6 months - 1 year
Organize, respond to, and manage business emails efficiently.
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