Zoho Developer & Application Support Engineer

Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelors degree

Last Active

July 5th, 2026 (5 days ago)

Member Since

December 3rd, 2024

Profile Description

I have over 4 years of experience providing expert technical support for end users and internal teams requiring advanced assistance with web-based CRM and all business tools and applications used by the company. Also, engaged with integration, customization, monitoring, and deployment of system updates and upgrades. Involved in advising and training end-users on best practices and recommended solutions.
I also have 5 years of experience in customer service and providing technical solutions for small businesses and corporate sector, primarily focusing on resolving technical issues across all products, including desktops, servers, networking equipment, printers, other hardware devices, and software applications like Windows, macOS, and antivirus software.
I have 7 years of experience in customer service and technical support in the retail industry in Dubai, UAE, specifically addressing after-sales technical support for all electronic products, including computers, cell phones, printers, multimedia devices, and accessories. Also, proficient in processing payments, generating reports and inventory using POS Systems.
I also have 5 years of experience delivering service and support to end-users using automated call distribution phone software, via remote connection or over the Internet. Some accounts that I’ve handled were Comcast, T-Mobile, and other outbound sales accounts for solar and payment machines.