Dedicated Customer Service and Healthcare Insurance Specialist with almost 4 years of experience providing support across telecommunications, healthcare, and e-commerce. Skilled in claims processing, benefit verification, and pre-authorizations, with proven success in maintaining 95%+ QA scores and delivering empathetic, high-quality support. Adept at handling multi-channel communications, managing escalations, and leveraging tools like Zendesk, Salesforce, Amazon Seller Support, and Shopify Admin. Seeking a remote role where I can deliver exceptional customer experiences while driving operational efficiency.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
Amazon/eBay/Shopify
Experience: 6 months - 1 year
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