* 9 years customer service representative
* 2 years
* Worked for telecommunications, retail accounts service recovery, appointment setting, and customer inquiries
* Inbound and Outbound Campaigns
* Internet Research
* Typing
* Appointment Setting
* Lead Generation
* Data Entry
* Scheduling meetings and clients appointment
*
* Motivated and dedicated to my work duties
* Reliable and adaptable to change
* Can work well under pressure
* Ability to multitask
* Attentive to details and willing to learn and adapt a new system of working apps and Websites used:
* Amazon Management
*Amazon Onboarding & Backend
*Amazon Keyword Research
*Asana
*Zoho CRM Management
* Shopify store (dropshipping and Product research)
* Adobe Photoshop
* MS Office Apps
* Time tracking: Time Doctor, Hubstaff
* Communication:
* Online Sharing: Dropbox, Google Drive
* Graphics: Canva
To add more I have arranged a fully personal room furnished with all kinds of virtual purpose elements like a professional computer, a strong internet connection, land phone, ensure I'm 24 hours available to the customers which is very important for a Customer Service Specialist.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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